Travel technology specialists Open Destinations have today unveiled new functionality for Destination Management Companies (DMC) within their award-winning mobile itinerary app, Tineri. The app now enables DMCs, inbound tour operators and other B2B travel providers to supply their travel agent clients with mobile itineraries.
Acquired by Open Destinations in early 2017, Tineri allows tour operators, travel agents and now DMCs to provide their clients with a stylish, engaging and user-friendly mobile app that brings itineraries to life. The app puts the whole trip onto one easy-to-navigate screen, giving travellers quick access to their itinerary, travel documents, contacts, messages, images and more.
DMCs can use Tineri to provide travel agents with an app in their own branding, co-branded with the DMC, or with the DMC’s branding only. The travel agent can use Tineri’s content management system to add their own contact details as well as any extra information they need to include, before sending it on to the end traveller. In addition, Tineri’s export functions allow a DMC to easily convert a mobile itinerary into a stylish PDF document for either quoting or final travel purposes.
Building new functionality to meet the specific requirements of DMCs is nothing new for Open Destinations. Through their end-to-end reservations management platforms Travel Studio and Travel Builder, Open Destinations are amongst the leading software solutions for both DMC and B2B travel providers. DMC customers currently using the company’s software solutions include some of the largest DMC groups in the world including Abercrombie & Kent, Destination Asia and Intrepid Group.
“Tineri is a great tool for DMCs to publish their itineraries onto a mobile device. However, just as important is that it allows the DMC to be able to connect with travellers during their trip to help prevent and resolve any service issues,” says Kevin O’Sullivan, CEO of Open Destinations. “Given that over 90% of us carry our mobile with devices with us when we travel, Tineri is a really powerful communication tool for tour operators, travel agents, and now for DMCs as well.”